For professional computer support services in Andover, Hampshire and surrounds please visit our main website http://www.epsnet.co.uk/

EPS Networks Limited - 0845 1212 377

http://www.hampshire-it-support.co.uk

http://www.it-support-andover.co.uk

http://www.epsweb.co.uk

Customers need to keep their operations up and running 24x7. They need to be able to access information anytime and anywhere. That means that their critical systems must be up and serving the business.

Therefore, it is important that they protect the physical systems, the operating environments, and the applications - across all tiers of their infrastructure. They must protect a broad range of information types - from email to business documents to digital photos to audio and video files. And, they must ensure that the interactions - the connections, the collaborative environments, and the movement of data while in use - are protected.

EPS networks and Symantec are both focused on helping customers protect their infrastructures, their information, and their interactions. We work together to deliver scalable and reliable solutions that are designed to meet the ever-changing requirements presented to business.

EPS's extensive experience with Symantec and VERITAS products, both from the sales and from an engineering perspective enables us to provide our customers with the utmost protection of their mission critical data

About Symantec
Symantec is a global leader in infrastructure software, enabling businesses and consumers to have confidence in a connected world. The company helps customers protect their infrastructure, information, and interactions by delivering software and services that address risks to security, availability, compliance, and performance. Headquartered in Cupertino , Calif. , Symantec has operations in 40 countries

EPS Networks and Microsoft partner to deliver business enhancing solutions to companies of all sizes. Our teams know the Microsoft suite inside out and we deliver solutions on a day to day level to an enterprise quality standard.
Although we are able to design and implement nearly virtually any type of Microsoft solution, the following are the areas in which our skills and experience make us your only real choice as a partner in the UK .

ˇ Active Directory Design & Implementation

ˇ Active Directory Migration Consulting

ˇ Microsoft Small Business Server (SBS) Solutions

ˇ Microsoft Infrastructure Security Consulting

ˇ High-Availability/High-Reliability Solutions

ˇ Messaging and Collaboration Design, Implementation, & Consulting

ˇ Thin-Client Solutions

ˇ Management and Monitoring Solutions

ˇ Desktop Deployment Strategy Consulting

Enabling the remote workforce by giving them access to the internal company systems, while away from the office, is useful or (more often) critical to an organisation's operation. The employee who can gain access to his/her information, applications and data (while remote) will be more productive.

EPS Networks has the experience to deliver mobility solutions which are secure, reliable, resilient, cost-effective and (most of all) sensible. Wherever your workforce is, be it working from home, an Internet café or a customer site, anywhere in the world.

EPS Networks mobility solutions:-

ˇ Build a mobile work environment where the barriers of time and distance are eliminated and access to information is based on need, not location.

ˇ Ensure the protection of any sensitive business-critical data contained on your network from external threats.

ˇ Extend the reach of your network without compromising network integrity, effectively removing the risk that external devices pose to your network.

ˇ Reduce business-operating costs by creating a cost-effective platform that is capable of supporting current and future technologies.

ˇ Accelerate decision making, encourage collaboration and streamline tasks by ensuring that all your employees have access to the same resources.


There are a whole host of solutions available. EPS Networks specialise in:-

ˇ VPN - Providing secure and reliable access to your internal systems and services for your remote staff, office and partners, wherever they are.

ˇ Extranet - enable mobility and information collaboration for your staff through a secure Extranet system.

ˇ Thin-clients - Citrix and Terminal Server solutions from EPS Networks deliver true mobility and flexible working.

ˇ VOIP - Voice over IP allows your roaming users communicate effectively from anywhere in the world while also slashing communication costs.

ˇ Connectivity - Connect in your roaming users, remote offices and partners cost-effectively through intelligently designed network systems.

ˇ E-mail solutions - keeping your staff connected to their e-mail wherever they are in the your organisation, the country or the world, via PDA's, SmartPhones, laptops, e-mail clients and Webmail.

ˇ Control - Controlling how and what your remote workers do when away from the office to ensure that your company is not at risk when they are out of your perimeter network.


EPS Networks analyse your precise requirements and build a mobility solution that works for your organisation with your current and future business in mind.

Disaster recovery (DR) and business continuity planning (BCP) are massive areas which mean stress and worry to many organisations. How do you keep your systems and company running in or after a disaster situation?

Here are a few UK-based statistics to sharpen the mind:

ˇ 90% of businesses which lose data from a disaster are forced to shut within two years of the disaster.

ˇ 80% of businesses without a well-structured recovery plan are forced to shut within 12 months of a flood or fire.

ˇ 43% of companies experiencing disasters never recover.

ˇ 50% of companies experiencing a computer outage will be forced to shut.


The companies which deliver DR and BCP plans and services often do not deliver the infrastructure or build the IT systems which are resilient or operational, quickly or immediately, in a disaster situation. EPS Networks fills that gap. We can design, build and manage (if required) your IT systems, so that, in a disaster, the backbone of your operations is covered - from an IT standpoint. This can be dealt with in many ways, such as:

ˇ IT system recovery plans.

ˇ backup strategies.

ˇ off-site replication.

ˇ hosted critical services.

EPS Networks specialise in improving the productivity in an organisation through using tested and innovative technology solutions. We typically analyse the existing setup and give a snap-shot of the issues affecting a business. We then implement solutions to resolve and provide evidence of the increase in productivity.

Productivity at the bottom line affects a company's profit. IT systems and infrastructure are often simply seen as a cost and if not controlled and optimised correctly can be just that. If managed and optimised, an inefficient system can be turned around quickly to deliver impressive business gains.

In an organisation productivity loss can come in many forms. EPS Networks can identify and resolve issues across your systems to deliver increased productivity, some typical examples are:-

ˇ Server Configuration - A server configured correctly and securely can make all the difference to its performance and productivity, directly impacting your employees and business.

ˇ PC Configuration - If a single PC or the whole network of PC's are configured to the highest standards then they impact the business positively, through increased performance and longevity with decreased support and outages.

ˇ Network Configuration - Your network is the backbone of your systems. Many variables can either increase or decrease the performance on the wired or wireless network, from mis-configured switches and routers, through to the actual cabling and network card configuration on PCs and servers.

ˇ Employee Internet Access - The Internet-browsing and general Internet-access habits of your workforce can be a major productivity drain. This can be from employees browsing for non-work-related Web sites, during work hours, to chatting to friends on messenger systems, such as MSN, Skype or Yahoo messengers.

ˇ Remote-Access Methods - A correctly planned and managed remote-access system or mobility policy can deliver real and measurable value to organisations and their daily business. It allows the workforce to remain productive, while on the road, at a customer's site, in a hotel or anywhere in the world with Internet access.

ˇ System Support Procedures and Process - The processes and procedures used in an organisation, in relation to its IT systems, can dramatically affect a company's operation. An expert audit and analysis can make a significant impact.

ˇ Security Risks - A security breach, be it internal, external, viruses, worms etc, will have an unacceptable negative impact on business operations. EPS Networks can implement the necessary control and systems to eliminate risks.

EPS Networks designs, builds, manages and maintains enterprise-class server systems which are secure, reliable and resilient, with an eye to the future. Whatever your requirement, EPS Networks will deliver a server-based system which is fit for the purpose. Whether it's a simple small business server in a branch office or a Microsoft Exchange deployment through to a global Active Directory roll-out, with complex design implications EPS Networks has the in-house skills and experience to deliver.

EPS Networks can take care of the whole process, from initial design through to the project management, testing, implementation and support, if required.

A sample of the server-based solutions:

ˇ Active Directory

ˇ Backup Solutions

ˇ Clustering

ˇ Exchange

ˇ Failover/Load-balanced solutions

ˇ Small Business Server

ˇ SQL

ˇ Storage Solutions

ˇ Virtualised Infrastructure

ˇ Windows 2000/2003


Whatever your requirements, our consultants can assist you to deliver.

The smaller companies' IT systems are as important as the global enterprises - we understand that. The difference is that the skills, services and solutions which larger organisations IT operations take for granted have typically been beyond the reach of the SME. EPS Networks bridges the gap and delivers enterprise-class solutions and service to the global giant through to the small ten-user office. You will not experience a different level of service, if you are a ten-user organisation or a 1,000-user organisation, as IT in business is critical and not dependent on your company's size.

Whatever your support requirements, EPS Networks is available 24/7* to support your whole IT infrastructure or simply specific elements of it. The EPS Networks support experience is tailored to fit your exact requirements; we do not provide a one-solution-fits-all service. We work with you to discuss your requirements, perform a detailed audit and then build a package to fit your operations, systems and budget.